You would think a frugal person like me would be a major groupie for Groupon. It seemed like a good idea at the time, but I probably stopped using it after 3 months during 2014. Oh yes the App made it very easy to browse and the deals were plenty. After a while though I started to get really annoyed with just the whole idea. Also I’m still getting the occasional spam email from them even though I have probably unsubscribed at least 5 times already. Here are the reasons why I’m not a fan of Groupon.
(1). The time limit/Expiration Dates. The majority of the coupons have such short expiration date that you will probably forget until the last minute to use them. From my experience there was only a few months to use it before it expired.
(2). You don’t get a refund at all if a coupon expires. Yes I know it is in the contract, but really? No rollovers? Perhaps a partial refund? Come to think of it I don’t like “buying” coupons.
(3). Appointments only. Apparently most of the businesses will only accept the coupons with appointments only. Actually at this moment I’m getting my car repaired and the poor guy in front had to tell the customer that in order to use the Groupon he had, he needed to schedule an appointment. This for an very cheap oil change.
(4). Restaurants aren’t always happy when you whip out your Groupon. This rings true for at least half (probably even more) of my experience using it. Service has sometimes been slower and the food is limited to stuff that’s not very good anyways. I know it’s probably because they are cutting ways to save and time to serve the surge of customers.
(5). Limited Items Or Service Provided. If you read the fine print on most of these coupons you purchased, you will notice the term of services, quantities limited, etc is always a long list of things. No thanks, but I like to keep my savings less confusing.
(6). Stuff on sale is crap you don’t need and can be found cheaper somewhere else. I started to notice things that I realize I can probably get cheaper, and better by doing my own research. For example I notice the deals in Vegas may seem like a good idea on Groupon but from a local experience you can get the deal yourself by calling, or finding a better rate online. This goes for rooms, buffets, activities, etc.
I know other people swear by Groupon but it’s just not my style. Plus I don’t mind paying a little extra for good service, or spending a little more on quality products. I understand it brings customers to businesses but I notice the lack of quality service drops whenever I mention “Can I use this Groupon?”.